Project Description

Project Description

Create an automated communications tool for employees to request the Business Systems Integration team to approve and disseminate critical technological support.

This team is the key driver in implementing a digital business transformation along with ensuring success by utilizing a well-coordinated approach to supporting and empowering employees.

Client Summary
  • An aerospace and defense company with over 35,000 employees
  • Business Systems Integration team that oversees the Digital Enterprise Transformation Programs to remain relevant in a constantly evolving competitive landscape
Business Need
  • Capability for employees to submit requests for developing communications in three formats: email, newsletter and website
  • The ability to target recipients based on relevancy of the issues
  • Save time by providing a consistent formatting template for all communications
  • A multi-tier approval process allowing end users to connect to appropriate decision makers across various sectors, work function, and programs
  • A flexible solution that enables employees the ability to create beautiful newsletters without any programming or design skills
Solution
  • Create the communications tool using SharePoint List’s time saving process with easy to generate content
  • Allow for specific targeting as it pertains to technological systems affected and geographical locations affected
  • The ability to schedule communications as non-recurring or recurring with frequency and end dates
  • Elevate the request as an emergency that needs to be addressed within 24 hrs
  • Requests can be crafted with links, attachments, images and unlimited text
  • Thank you page confirms the request was submitted as well as an email confirmation containing a bulletin number
  • BSI team members are prompted by email to access the dashboard to review and schedule the submissions
  • Submission can be crafted into an approved, templated email leveraging content provided by user
  • Approved emails can be also be generated into a downloadable pdf
  • Submitter receives a notice that the request was approved and the communication was deployed

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